Shipping policy

 

🌴 Lies Collective Shipping Policy

We keep things simple, transparent, and fair so you always know what you’re paying for - no sneaky surprises here! Prices are is $AUD

📦 Australia - OUR LOCAL

  • Standard Shipping: $7.99

  • Express Shipping: $12.99

  • FREE Shipping on orders $80+

🌏 New Zealand

  • Flat Rate Shipping: $7.99

🇺🇸 United States

  • Flat Rate Shipping: $13 USD

  • FREE Shipping on orders $150+

🌍 Rest of the World

  • Flat Rate Shipping: $20

💛 Our Promise to You

We pour our heart into every hat we ship.

If your item arrives damaged or faulty, please contact our friendly team at sales@liescollective.com and we’ll get it sorted for you.

Incorrect Shipping Addresses

Customers are responsible for ensuring their shipping address is correct and complete at checkout. If you notice an error, please contact us as soon as possible.

We’ll do our best to update your address before your order is dispatched, however we cannot guarantee changes once an order has been processed or shipped.

Lies Collective is not responsible for orders delivered to an incorrect address supplied by the customer at checkout. Orders successfully delivered to the address provided are not eligible for a refund or replacement on this basis.

If a parcel is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to have the order resent.